Returns & Exchanges
At Tribesigns, we want you to love your home office and furniture; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and unassembled condition to qualify for processing.
Return Process
- 1.Initiate Your Return
Contact our customer support team via email or our website portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully disassemble the furniture and pack it into its original boxes with all hardware, instructions, and protective padding included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label or your own carrier label to the outside of the box and drop it off at a designated carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.